- For individuals, the course fee is payable at the time of enrolment.
- Promotional discount codes may only be redeemed at the time of booking.
- You may transfer to another available course at no cost, provided you make a request at least three business days before the course starts. An administration fee of 20% of the course fee will apply if a request is made after that time but before the course starts.
- We will not accept any changes in bookings, after the course starts.
- If you are unable to attend the course you are enrolled in, another person may attend the course in your place for the entire course at no extra charge, provided that you let us know in writing before the course start.
- You may cancel your course booking provided you make a request at least three business days before the course starts. Refunds will only be credited via gift voucher or by means as agreed by Dimattina Coffee. An administration fee of 50% of the course fee will apply if a request is made after that time but before the course starts.
- There will be no refunds after the course starts.
- Full course fee is payable for non-attendance.
- We may change the course details or cancel any course including those with insufficient enrolments or because of circumstances beyond our reasonable control. A refund or alternative courses will be offered to you in these circumstances.